made in the usa! free u.s. shipping!
made in the usa! free u.s. shipping!

Shipping Policy

 

Every single piece of beautiful art that you purchase from us, will be handmade in the USA and shipped promptly! 

 CANVAS PRODUCTS:

USA Customers: 

Product

Framed Canvas

Custom Orders

Shipping Method

FedEx Ground / USPS Priority Mail

FedEx Ground / USPS Priority Mail

Processing Time Frame

1-3 Days

3-5 Days

Shipping Time Frame

3-5 Days

3-5 Days

Total

4-8 Days

6-10 Days

 

Simply put, a maximum time frame of 8 days for any order that is not CUSTOM. If we have address issues, we always reach out to customers for confirmations. Thus, in rare circumstances it may take a few days longer.

We are currently working on setting up quicker/expedited shipping methods!

 

International Customers: 

Product

Framed Canvas

Custom Orders

Shipping Method

FedEx International Economy

FedEx International Economy

Processing Time Frame

2-3 Days

3-5 Days

Shipping Time Frame

3-7 Days

3-7 Days

Total

5-10 Days

6-12 Days

 

More Info: Please know that CUSTOMS holds can occur from time to time which will cause a delay in your product delivery. Please be patient, as every order is always released!

 


Processing:
 

      • On average processing takes 1-3 business days. These products are hand made to order and are high quality and thus take time to produce.
      • Delays may occur based on orders being placed on holidays or weekends. 
      • Packages will arrive within the estimated time stated above after it has been processed.  
      • If there are any shipping or processing delays on your order, we will notify you as quickly as possible to ensure customer satisfaction.

 

Next-Day Delivery 

      • We are currently working on providing this option for customers’ convenience. 

 

Tracking: 

      • We update tracking information as soon as the label for the order is printed. 
      • Tracking can be checked through our ORDER STATUS page
      • We send a tracking confirmation email for your convenience as soon as the tracking has been updated. 

 

Lost Package? 

        • If your product hasn’t arrived within the estimated time, please contact us so we can help resolve the matter! Email us at info@theArtofCanvas.com
        • If your product shows that it has been delivered, but you haven’t received your package, please contact us immediately! We will help out in every way that we can. Email us at info@theArtofCanvas.com

 

More Information: 

      • For International Orders please allow some extra time since orders frequently get held up in Customs. This is no fault of ours or the shipping company. This is up to each individual country's government. 
      • We DO NOT offer refunds for any reason while products are IN TRANSIT. We will of course always work with you once you receive the products or before we ship them!

 

Every single piece of beautiful art that you purchase from us, will be handmade in the USA and shipped promptly! 

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